Since assuming the role of senior vice president of technology and CIO for the Cleveland Indians in March 2013, Neil Weiss has had a dramatic impact on the organization.
He has transformed and enhanced the organization’s technology infrastructure by developing and implementing a variety of projects, including Wi-Fi at Progressive Field; a more fan-centric ticketing system with a digital focus; beta testing with MLB; a new food and beverage point-of-sale system; new internal IT support staff and processes; and an overhaul of the new HD scoreboard and sound system.
Weiss also was a key leader in the early phases of technology renovations to enhance the fan experience, including the Digital Beer Wall and Kids Clubhouse interactives. He also established innovative ways to support the selling process with virtual seat locators and used data to support decisions to enhance the fan experience.
In his spare time, Weiss helps the Cleveland International Film Festival with choices for new ticketing and access control, and he supported Breakthrough Schools in reviewing and interviewing candidates for a new vice president of technology position.
Additionally, in partnership with TechElevator and Progressive, he is sponsoring a hackathon at Progressive Field later this year to market Cleveland as an up-and-coming tech hub and to give opportunities to local software engineers.